My item(s) never came in. 

In the case your item does not arrive, please reach out through the CONTACT form on this site OR by emailing me directly at [email protected].
Please include ORDER # in your message. 

My item(s) came in but are damaged!

In the case your item arrives defective, please reach out through the CONTACT form on this site OR by emailing me directly at [email protected].
Please include ORDER in your message, along with a picture of your purchase.

Because I am not responsible for item(s) damaged while in transit, replacement item(s) can be provided upon re-ordering through the store.
The cost of the item(s) will be 100% discounted, leaving you only to pay for shipping again.

Will you restock on item(s) that are SOLD OUT?

Yes. Posters can be restocked relatively quickly but more complex items such as charms, stickers, and clothing take much longer.

Why is a Pokemon charm I saw in the past is no longer listed as for sale?

I have close to 100 Pokemon charms currently in rotation. In order to make room for new designs, some have to be retired. 

For any other store related inquiry, feel free to contact me ONLY in the manners listed above.
Please do not attempt to discuss store related inquiries on my social media platforms either by comment or DM.